If you are in need of an appointment, you may either call us directly, or send us a text through our salon phone number at 717-737-3553. We will need your first & last name, stylist(s) requested, and the service(s) you are requesting. We will try to reach out to you as soon as possible.
Curbside Check-in: Our waiting area is closed temporarily. We ask that you call, or text, our salon phone number when you arrive and are parked in our parking lot. The number to call, or text, is our salon phone number at 717-737-3553 (text is preferred).
Do not text your arrival from our confirmation text that we send out as a reminder of your appointment! Our front desk staff will text you when you can enter the salon for your appointment. Please do not enter the salon until we respond to your text.
PLEASE BE ON TIME...EVEN IF WE RUN LATE! If we are running late it's usually because we are working to clean & sanitize, which we do after each of our clients leave. No one can arrive early since we need to make sure that the person scheduled ahead of you is out of the building before you can come in, in order to reduce the number of people in the salon.
Please remember that guests cannot bring anyone with them to their appointment. The person scheduled for a service in the salon is the only person that will be allowed. Families coming in for haircuts may not enter as a group. This will be excused for young children who cannot be alone during a haircut. Children age 10+ must enter the salon alone. Our elderly clients, or clients with health issues, may be assisted into the salon, but their helpers need to return to their car to wait for them.
What you need to do as a client:
Please do not come to the salon if you are sick or have a cold. We will ask you questions related to COVID-19 symptoms when you arrive at the salon before your appointment with your stylist.
Please understand that, in order to protect our staff and other clients, we have the right to refuse to provide services to anyone exhibiting symptoms. We have the right to take temperatures.
Hand Sanitize and Masks: All clients will be required to use our hand sanitizing station in the hallway prior to entering the salon. Anyone over the age 2 must bring and wear a mask during salon services.
We will wear masks during your entire visit and during all services. Stylists will wear gloves for color and possibly haircuts too (always sanitizing our hands before and after). Our close contact providers MAY wear a face shield/goggles in addition to their mandatory mask for eyelash services and manicure and pedicure treatments. We have large protective shields at the front desk, and manicuring tables, to keep any possible germs from spreading.
We are not able to provide dermaplane, or facial waxing (lips, chin, etc.), except for brows and body waxing.
Payment for Services/Tipping: We ask that you pay for your services and products using a credit card only so as to eliminate cash transfer at the front desk. However, the staff would be very appreciative that, if you tip them in cash, you would put it in an envelope with their name on it. We will have envelopes available if you forget yours. If this is not possible, then we will gladly add the tip to your charges as normal. If you need to purchase products in the salon, we request that you do not handle or touch products on our display shelves. Ask our receptionist to help you. She will get the product you need at checkout.
Thanks for your continued support and patience during these unusual circumstances, and stay well!